Create an Amazing Employee Handbook for Your Agency

Top agencies use AirMason to build beautiful, engaging company playbooks. Our culture-first agency handbooks are designed to get new hires up to speed quickly and give a great impression.

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AirMason is a simple online tool that makes it easy to build an employee handbook for your agency.

1. Wizard

Our wizard asks a series of questions and generates a handbook, or you can create your own from scratch.

2. Customize

Our easy-to-use editor makes it easy to fine-tune your design and content.

3. Publish

Publish your handbook as a mobile-friendly web-page, or print as a PDF.

What's included in our agency handbook?

Our handbook covers all the basics and legal requirements. Beyond that, we include culture-building sections such as 'Our Values' and photos 'Our History'.


This is often one of the first official interactions with your employees. Our template includes a friendly and welcoming introduction.

  • Letter From The CEO
  • About This Handbook

About the agency

It's important the new hires have a great understanding of your agency's values and culture.

  • About Us
  • Who We Are
  • Our Values
  • Where We Came From
  • Company Structure
  • Some Photos

You're Hired! Now What?

Written in plain english, our template outlines some standard first steps for employees.

  • Your First Days
  • You're Hired - What's Next?
  • Training
  • Tools we use
  • Who Should I Contact for X?


Standard set of policies for life at your company.

  • Policies
  • Working From Home
  • Absence / Lateness Policy
  • Vacation Time
  • Sick Days
  • Confidentiality
  • Time-Wasting at Work
  • 04

Good To Know's

Frequently asked questions by employees answered.

  • General Work Hours
  • I Need Gear
  • What People Wear
  • Can I Bring My Dog?
  • Lunch
  • Team Outings
  • Performance Reviews
  • First / Last One in the Office
  • Time Off
  • Company Expenses


Standard methods and policies for getting paid.

  • Getting Paid!
  • Candidate Referrals


Get waiters, waitresses, cooks, hosts, and hostesses excited about working at your establishment.

  • Benefits
  • Holidays

Closing Remarks

Final words to get your new hire excited.

  • We're excited!

Beautiful. HR compliant. Made for agencies.

Join over 732 top agencies that have made an AirMason handbook.

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Case study


"We take great pride in positioning ourselves as a great place to work. Our employee handbook is one of our first interactions with new employees, so it's critical that employees enjoy flipping through it."

- Eric Horner, CEO

Business type

Design Agency

# of employees


AirMason is where top agencies go to make the best employee handbooks.


Handbooks made this past year


of 10 clients recommend us


Clients we serve
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Hand Crafted by HR Experts

Our handbook was made by, and is maintained by HR and experts with expert knowledge of the digital services industry.

Everything you need in one easy-to-use platform.

Password Protected

Optionally add a password to your handbook and change it anytime so you are always in control of who can access it.

Digital Signatures

Require employees to sign your handbook with a legally binding electronic signature.

Custom design

Over 100 custom fonts, background images, background colors, and more. AirMason is a design-first handbook.

Multiple Collaborators

Invite as many people as you'd like to help with the handbook. They'll be able to make changes anytime.

Multiple Handbooks

Create and manage multiple handbooks in one account.

Publish Everywhere

Build your handbook once and publish digitally for destop and mobile.

Outstanding Customer Support

Get real time help with jump-starting your handbook or maintaining it on the channel of your choice.

Always up to date

We'll let you know if any local or federal laws change and suggest changes to your handbook.

Automatic Table of Contents

We automatically create and update your table of contents from your template as you edit your handbook.

Safe & Reliable

AirMason has 99.999% uptime, 24/7 monitoring, daily backups, and 128-bit SSL encryption so your information is always safe.

Custom domain

Set up a custom domain (ie. easily with AirMason.

Photos, Maps & More

Add inline and full-page photos to your handbook. We'll make sure they look good on every screen.

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Trusted by some of the world's smartest companies

What's the purpose of an employee handbook?

Employee handbooks are critical for service-based businesses such as agencys. Handbooks speed up the process of getting employees performing at their best, and the result is better employees and happier customers.

Enhance professionalism

Show your staff that you are serious about your agency, and more importantly, their performance. A professional looking handbook makes it clear to staff that it's important to read and adhere to.

Address Questions

Good employees want to know what they need to do and how to do it. Your agency’s handbook will cover this in a uniform way. We've included all the frequently asked questions we've heard over the years and answered each one clearly. By answering these questions upfront, you save a lot of headaches down the road.

Improve Employee Confidence

Agency employees do better work when they are confident of their job requirements and the specific procedures they are expected to perform. This translates to better customer service as well.

Improve Consistency

When you have the policies written out, you can consistently train every employee quickly. If you need to take disciplinary action with someone, the employee handbook gives you written documentation of procedures in case of any messy legal action.

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